FULL REFUND POLICY

Our Role

  • Onguard Leak Diagnostics Inc. offers diagnostic and investigative inspection services only.
  • In addition to inspections, the company recommends countermeasures that could improve a defective environment.
  • The company DOES NOT
    • provide repair services
    • sell equipment or devices
    • affiliate or partner with any company
    • have a commission or 'kickback' arrangement with any other company.

The Policy

Onguard Leak Diagnostics Inc. ("LeakTechs") will refund 100% of the inspection fee, if the changes recommended by us do not work for you. No questions asked!

Policy Details

LeakTechs' inspection process is comprised of the following steps:

  • During the inspection various readings are taken in multiple locations of a house. Observations and readings are then recorded and included in the report issued to the customer. 
  • After the investigation is complete, a solution is recommended to the customer. 

If the proposed solution, once fully implemented by the customer, does not make any difference in the initial conditions, LeakTechs will refund the full amount charged to the customer for the inspection.

Scope

This policy outlines full refunds applicable to Indoor Air Quality and Mold inspections for homes.

The policy does not apply to recreational vehicles, including motorhomes and travel trailers.